Regenerating Skin Nectar with TriHex Technology®

Thank you for choosing Blu Aesthetics for your skincare needs. Here are the details of our shipping policy:

1. Processing Time:
  - Orders are typically processed within 1-2 business days after payment confirmation. 

2. Shipping Methods:
  - We offer standard and expedited shipping options. Standard shipping generally takes 3-5 business days, while expedited shipping takes 1-3 business days, depending on the destination.

3. Shipping Rates:
  - Shipping rates are calculated based on the weight of your order and the selected shipping method. Rates will be displayed at checkout.

4. International Shipping:
  - Currently, we only ship within the United States. We do not offer international shipping at this time.

5. Order Tracking:
  - Once your order has been shipped, you will receive a tracking number via email to track your package's delivery status.

6. Shipping Delays:
  - While we strive to deliver your orders on time, please note that unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. We appreciate your understanding in such situations.

At Blu Aesthetics, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return policy below:

1. Returns Eligibility:
  - To be eligible for a return, the item must be unused and in its original packaging. Returns must be initiated within 30 days of the purchase date.

2. Return Process:
  - To initiate a return, please contact our customer service team at info@blu-aesthetics.com with your order number and reason for the return. Our team will guide you through the return process.

3. Return Shipping:
  - Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped, damaged product). 

4. Refund Processing:
  - Once we receive the returned item and confirm its eligibility, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

5. Exchanges:
  - We currently do not offer exchanges. If you wish to exchange an item, please initiate a return for the unwanted item and place a new order for the desired item.

6. Damaged or Defective Items:
  - If you receive a damaged or defective item, please contact us immediately with photos of the damaged product. We will arrange for a replacement or refund as appropriate.

By shopping with Blu Aesthetics, you agree to abide by our shipping and return policies outlined above. If you have any questions or need further assistance, please don't hesitate to contact us