
Appointments & Consultations
To schedule an appointment or consultation, please contact our office at 845-281-0137 or book online.
Every consultation includes a comprehensive assessment. Treatment recommendations are customized based on your anatomy, goals, medical history, and provider evaluation. Treatment plans may change over time as your provider monitors your progress and response to treatment.
Gift Cards
Gift cards are electronic and can be purchased in office or over the phone. All Gift Cards are NON REFUNDABLE once purchased.
Billing & Payment
We accept the following forms of payment: Cash, Visa, MasterCard, Discover, American Express, Cherry, and Care Credit.
Cancellation & Rescheduling
If you need to cancel or reschedule your appointment, we request at least 48 hours notice. This will allow us to fill the appointment. If you cancel less than 48 hours before your appointment a $100 fee will be charged.
Deposit
We really value our patients time and want to give you the best experience possible. Before your appointment, we require a non refundable deposit to secure the booking. This will be deducted later from your service fee. If you reschedule more than 3 times, the deposit will be forfeited & removed from your virtual wallet. You will need to place a new deposit to book your next appointment.
Running Late
Due to the scheduling of appointments, lateness of more than 15 minutes may require us to reschedule. The cancellation fee will apply.
Treatment Recommendations & Provider Assessment
Patient safety is our highest priority.
Our providers reserve the right to postpone, modify, or decline treatment if they determine it is not appropriate, medically advisable, or in the patient's best interest.
Treatment recommendations may change based on clinical evaluation, anatomy, skin condition, medical history, healing response, medications, or other factors.
Treatment Areas & Package Policy
Treatment packages represent a commitment toward the value of services provided and are customized based on clinical recommendations.
Treatment areas, techniques, modalities, and protocols may be modified at the provider's discretion to ensure safe, appropriate, and effective care. Any modifications will be discussed with the patient whenever possible before treatment.
Package purchases do not guarantee a specific number of treatment areas, visits, or procedures when clinical circumstances require adjustment.
Packages are non-transferable, non-refundable, and may not be redeemed for cash unless otherwise required by law.
Unused package value cannot be exchanged for unrelated services unless approved by Blu Aesthetics.
Injector & Provider Requests
Patients may request a preferred provider; however, provider availability cannot always be guaranteed.
Blu Aesthetics reserves the right to transition care between qualified providers when necessary to provide timely treatment and continuity of care.
If you wish to schedule with a provider different from one you've previously seen, please notify our front desk before your appointment.
Pricing & Promotions
Pricing discussed during consultations, phone calls, emails, or online inquiries is considered an estimate.
Final treatment recommendations and pricing will be confirmed during your visit.
Promotional pricing, discounts, memberships, and special offers are offered at Blu Aesthetics' discretion and may not be combined unless otherwise stated.
Previous purchases are not eligible for retroactive discounts.
Membership Policy
Memberships provide ongoing savings and exclusive benefits.
Membership fees are non-refundable.
Unused membership benefits may expire according to membership terms.
Benefits are non-transferable and may not be redeemed for cash.
Patient Responsibilities
Patients are responsible for:
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Reviewing all consent forms and treatment information
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Following all pre- and post-treatment instructions
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Disclosing changes in medications, allergies, pregnancy status, breastfeeding, medical history, and health conditions
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Communicating questions or concerns before and after treatment
Failure to follow aftercare instructions may impact healing, results, and available treatment options.
Medical Concerns & Follow-Up Care
If you experience unexpected symptoms or concerns following treatment, please notify Blu Aesthetics as soon as possible.
Medical concerns should be reported promptly by calling 845-281-0137 ext. 3 or emailing info@blu-aesthetics.com.
Delayed reporting may affect treatment recommendations and outcomes.
Social media messaging is not an appropriate method for reporting medical concerns.
In the event of a medical emergency, call 911 or seek immediate emergency medical care.
Results Disclaimer
Every patient heals differently.
Results vary based on factors including age, genetics, lifestyle, skin quality, anatomy, treatment compliance, and individual healing response.
Blu Aesthetics does not guarantee specific aesthetic outcomes, treatment longevity, or that additional treatments will not be recommended to achieve desired goals.
Normal healing responses or differences in aesthetic preference do not constitute treatment failure or grounds for refund.
Outside Treatments & Medications
Patients should disclose any injectables, lasers, skincare procedures, medications, supplements, or treatments received outside of Blu Aesthetics.
Undisclosed treatments may affect safety and results.
Blu Aesthetics is not responsible for complications related to outside providers or undisclosed medical information.
Photography & Medical Records
Clinical photographs may be taken before, during, and after treatment for documentation, treatment planning, and patient safety.
Separate written authorization is required before any photographs are used for marketing or promotional purposes.
Medical records remain the property of Blu Aesthetics and are maintained in accordance with applicable laws.
Telehealth
Virtual consultations are offered as a convenience but do not replace an in-person medical evaluation when clinically necessary.
Financing
Financing agreements are made directly between the patient and the financing provider.
Blu Aesthetics is not responsible for financing approvals, repayment terms, interest charges, or lender policies.
Professional Conduct
Blu Aesthetics is committed to maintaining a respectful, welcoming environment for patients and staff.
We reserve the right to postpone or discontinue services for individuals who engage in abusive, threatening, discriminatory, or inappropriate behavior.
Payment Disputes
If you have concerns regarding your treatment or billing, we encourage you to contact Blu Aesthetics directly so we may work toward a resolution.
Unauthorized chargebacks may result in suspension of future services while the matter is reviewed.

